Generush will stop processing transactions in
If you have any questions about this process contact AGCU’s designated representative at Tithely.
Brandon Swain brandon.swain@tithe.ly (615) 970-6366
Create your new Tithely account here.
Items you will need: Admin’s name, email, home address, DOB, photo of ID & SSN. You will also need Church’s EIN, bank routing and account numbers.
Add your new Tithely account to your church’s website. (Leave your Generush link for now.)
Here’s how to add Tithely to your site:
Take some time to configure your Tithely account.
Announce to your donors on all your channels: email, pulpit, social media, bulletin etc. that you are switching giving platforms and instruct them to start using the new Tithely platform right away.
*If you have a giving page on your website put this info there as well.
Here is some swipe copy you can use:
“We are excited to announce our new giving platform from Tithely. You are going to enjoy a smother giving experience that is faster and more secure. Start using this new platform right away. If you have a recurring donation on Generush, please create a new one on Tithely, and then login to Generush and cancel your old one. The old giving platform will be going offline in a few weeks. Please contact our office if you have questions.”
Email us to let us know you’ve completed these steps.
to: hello@generush.org
subject: Our move to Tithely is underway!
message: Hey Generush Team, we have begun the transition! Our Generush URL is (your orgs url here).generush.org.
Thank you,
(Your organization’s name)
Monitor your giving and to ensure your donors have moved. Reach out to encourage those who haven’t and pay close attention to your recurring donors and help them move.
Here is some info you can use to help them move recurring donations to Tithely.
When all your transactions have stopped on Generush, email us again and let us know so we can close down your Generush account. (Even after your Generush account is closed, you will still receive and outstanding deposits.)
to: hello@generush.org
subject: Our move to Tithely is complete!
message: We did it!!! You may close our Generush account down. Our org’s URL is (your orgs url here).generush.org.
Thank you,
(Your organization’s name)
